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Popularity Is Not A Proxy For Influence (See: Martha Stewart)

Michael Wu holds the exalted title of Principal Scientist of Analytics at Lithium, the SaaS provider of Social CRM services.  Last week he wrote a thoughtful piece about social influence that made the point that social influence scores are inherently false measures because they can be gamed—much more so than search engine results, for example. There is a […]

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SXSW: Hey, Beyond Behavioral, Can We Use DNA In Social Marketing?

(Note: This post originally appeared on Social Media Today, where it was picked up by Forbes’ Haydn Shaughnesy in a column.  Also in the Sunday, March 25 edition of the New York Times an article on Gilad Elbaz’s start up Factual made observations about the use of DNA information for research and analytics.  Finally,  I […]

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Five Questions Klout Can’t Answer

Five questions Klout CEO Joe Fernandez can’t–or won’t answer

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Klout: 2.5 Million Profiles Deleted? Maybe 10,000? Who Knows?

  Dutch blogger Martijn Linnsen has reviewed 18,000 Klout profiles captured prior to November 1 and found approximately 2.5% were no longer active as of December 1.  This could mean hundreds of thousands of Klout profiles have been deleted by users since the “delete your profile” option was finally offered by Klout on November 1.  I […]

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