Are Personas Useful in Social Media Strategy Anymore?

Best Buy may have fallen on hard times but a decade ago the big box retailer was one of the first “bricks and clicks” to embrace the use of personas in all aspects of marketing and e-commerce. Best Buy was renowned for its four personas–Buzz, Jill, Barry and Ray.  Buzz was the single, male nerd […]

Continue Reading

Popularity Is Not A Proxy For Influence (See: Martha Stewart)

Michael Wu holds the exalted title of Principal Scientist of Analytics at Lithium, the SaaS provider of Social CRM services.  Last week he wrote a thoughtful piece about social influence that made the point that social influence scores are inherently false measures because they can be gamed—much more so than search engine results, for example. There is a […]

Continue Reading

Dachis Group Swings For the Fences On Social Influence

Online social influence is one of those phenomena that are hard to define, but we “know it when we see it.” And social influence is even much harder to track than it is to define.  Businesses are becoming increasingly social in their marketing, sales and customer service using a wide range of strategies, tactics and […]

Continue Reading

First Agile Marketing Conference in San Francisco

First Agile Marketing Conference in San Francisco Jim Ewell and John Case led the first Agile Marketing Conference held at the corporate headquarters of Mindjet in San Francisco, just down Telegraph Hill.  More than 40 marketers assembled for the workshop which developed a large set of principles and values we hope get the Agile Marketing […]

Continue Reading

Ladies and Gentlemen, Please Welcome Jerry The Dog

Continue Reading